The following images are for ebook readers and audiobook listeners. These images are included in the print version of the book.

The change curve shows a series of phases that are common as people navigate unwanted change. These are mentioned throughout the book.

The Chaos Curve is used in the book to make it clear that no one follows the Change Curve exactly. There are many ups and downs between Shock and Integration, and people’s experiences do not necessarily align directly with the change curve phases. Some phases may be visited many times, other phases may be skipped completely.